How do I contact Wilson Parking?

We are here to help you!

To make a claim for an unexpected charge on your parking, you'll need to complete the Claims form and attach a copy of your receipt or financial statement showing the charge you wish to query.

If you are stuck in a car park and require immediate assistance with entry or exit, press the intercom button on the pay machine or boom gate to speak with our 24/7 ParkWatch team.

For all other queries, call our National Customer Care Team 1800 PARKING (1800 727 546) and follow the prompts;

Press 0  -  If you're stuck in a car park

Press 1  -  Online Bookings enquiries, cancellations or requesting a refund

Press 2 -  Like to enquire about a new monthly parking subscription or a Business Account 

Press 3  -  Enquiry about an existing parking account that is invoiced monthly, requesting additional cards, bays, assistance logging into your account or about your invoice

Press 4  -  General parking enquiries regarding our car parks such as opening hours, parking rates etc.. 

Press 5 - Parking Breaches

Press 6 – Reporting an Incident in a car park

Press 7  - For all other general enquiries

We're available Monday to Friday from 7am to 7pm AEST.

To be connected to the correct support team,  select one of the following options:

To send an email enquiry Email: info@wilsonparking.com.au