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  1. Wilson Parking - Help Centre
  2. Apps

Apps

For support with using our Wilson Parking App for ticketless parking.

Wilson Parking App

  • Why is the App asking me to verify my email address?
  • I have an error in the App saying my "account is on hold. Exceeded payment card update limit"
  • Why did the app say my account was too complex?
  • I can't log in using my Apple account
  • How do I change my username?
  • How do I change my password?
See all 9 articles

Pay by app

  • How do I know I've selected the correct car park when making payment via the app?
  • How do I know I'm in the correct Zone of the car park?
  • Can I start a parking session and stop it when I leave the car park?
  • What if I'm not sure how long I will need to park?
  • Can I pay for my parking session with Apple Pay?
  • Can I add more than one vehicle to my account?
See all 16 articles

CarPlay Support

  • Introducing CarPlay
  • How do I prepay for my parking using CarPlay?
  • Can I use Apple Pay, Google Pay, or Samsung Pay when I prepay?
  • Why can't I choose a different time for my CarPlay prepaid parking?
  • Why can't I complete my prepaid transaction using CarPlay?
  • Can I view, change, or cancel my Prepaid Online transaction using CarPlay?
See all 9 articles
Wilson Parking - Help Centre