Digital access instructions

You'll find instructions about accessing the car park with your phone at the following points:

1. When you make a prepaid parking using a physical payment card, the confirmation screen displayed at the end of the prepay process will walk you through what to do when you arrive and the payment card to use for access.
2. When you make a prepaid parking with Apple Pay, the confirmation screen displayed at the end of the prepay process will walk you through what to do when you arrive. You'll see a link 'More about Apple Pay' that offers further instructions.
3. We'll send you an email after you've made a prepaid parking containing instructions under the heading 'What to do…'. If you've prepaid a couple of days in advance, we'll also send you a prepaid parking reminder email with the same information.
4. If you've enabled them, we'll send you a push notification before your prepaid parking reminding you of the access credential to use when you arrive at the car park.

You can find more resources within the 'Support' section of the Wilson Parking app.