You'll find instructions about accessing the car park with your phone at the following points:
- When you make a booking using a payment card, the confirmation screen displayed at the end of the booking process will walk you through what to do when you arrive and the payment card to use for access. You'll see a link 'What about Apple Pay/Google Pay?' that offers further explanation that Apple Pay and Google Pay can't be used if you've booked with a payment card.
- When you make a booking with Apple Pay, the confirmation screen displayed at the end of the booking process will walk you through what to do when you arrive. You'll see a link 'More about Apple Pay' that offers further instructions.
- We'll send you an email after you've made a booking containing instructions under the heading 'What to do…'. If you've booked a couple of days in advance, we'll also send you a booking reminder email with the same information.
- If you've enabled them, we'll send you a push notification before your booking reminding you of the access credential to use when you arrive at the car park.
You can find more resources within the 'Support' section of the Wilson Parking app.