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  1. Wilson Parking - Help Centre
  2. Spott

Spott

For support when using Spott in the Wilson Parking App to access a car park

Getting started with Spott

  • How do I disable Spott?
  • Can I use Spott at every Wilson Parking car park?
  • I registered for Spott after I parked my car for the day. Can I access the car park with Spott?
  • How do I disable Spott?
  • How do I know if I'm registered for Spott?
  • What is Spott?

At the car park

  • How do I access my subscription parking using Spott?
  • How do I access the my prepaid parking using Spott?
  • How do I stop my Spott parking session?
  • What if my phone battery is flat or I lose my phone?
  • What should I do if the gate doesn't open?
  • How can I be sure the QR code I'm scanning is a legitimate Wilson Parking QR code?
See all 10 articles

Billing and Payments

  • Can someone else use my prepaid parking?
  • How much will my Spott parking session cost?
  • Can I use Apple Pay with Spott?
  • I have an unpaid session. How can I make a payment?

Vehicles

  • How do I scan the QR code at the car park?
  • Can I enable vehicle recognition for more than one car?
  • Why didn't the car park gate open for my car?
  • Can multiple people use vehicle recognition for the same car?
  • Why is vehicle recognition unavailable for my car?
  • How do I disable vehicle recognition?
See all 9 articles
Wilson Parking - Help Centre